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JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.   What you’ll do We’re looking for a Contractor - Associate Business Operations Specialist to engage in a role that directly supports JMP Global business and sales operations to achieve the strategic goals of the organization. You will research, analyze, and coordinate standard and non-standard global data quickly and with a business acumen mindset in support of transitioning all existing customers from our legacy system into our new JMP systems. This role will assist in researching corporate legal entities globally, confirming there are no restricted party screening alerts on Salesforce accounts, and verify the Salesforce account is accurate.  A team player that is eager to learn and adapts quickly to new processes.    You will:  - Support the execution of business strategies and initiatives to ensure the organization is running effectively and efficiently to meet goals and objectives. - Investigate options, recommend courses of action, and assist with the implementation of initiatives related to continuous improvement, streamlining operations, and service delivery readiness and capabilities. - Implements standards and best practices to foster collaboration across all areas of the organization. - Leverage internal knowledge of corporate tools/systems, processes/procedures, methodologies, and best practices to support the business. - Build relationships with colleagues that characterize partnership, cooperation, and trust. What we are looking for: - Bachelor's degree, preferably in Business, or related field. - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above. - You’re curious, passionate, authentic, and accountable. Other knowledge, skills, and abilities:  - Results-oriented, self-starter with the ability to manage heavy and complex workload. - Demonstrated ability to research and synthesize data from multiple sources. - Strong knowledge of Microsoft Office Suite, especially Excel. - Ability to multitask without sacrificing quality and accuracy. - Excellent organizational and problem-solving skills. - Excellent interpersonal, oral, and written communication skills. - Strong presentation skills. The nice to haves: - Experience with terminology related to research in determining corporate legal entities globally. - Prior experience with a CRM system (ex. Salesforce).   Additional Information: JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action. #JMP
Requisition ID
20060115
Primary Location - Country
United States
JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.   What you’ll do We’re looking for a Contractor -Associate Business Operations Specialist to engage in a role that directly supports JMP Business Operations team to achieve the strategic goals of the organization. You will be assisting in transitioning our Legacy customers to our new company using new JMP First Systems.  The role requires attention to detail and accuracy.  A team player that is eager to learn and adapts quickly to new processes.   You will:  - Support the execution of business strategies and initiatives to ensure the organization is running effectively and efficiently to meet goals and objectives. - Investigate options, recommend courses of action, and assist with the implementation of initiatives related to continuous improvement, streamlining operations, and service delivery readiness and capabilities. - Implements standards and best practices to foster collaboration across all areas of the organization. - Leverage internal knowledge of corporate tools/systems, processes/procedures, methodologies, and best practices to support the business. - Build relationships with colleagues that characterize partnership, cooperation, and trust. What we are looking for: - Bachelor's degree, preferably in Business, or related field. - Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above. - You’re curious, passionate, authentic, and accountable. Other knowledge, skills, and abilities:  - Results-oriented, self-starter with the ability to manage heavy and complex workload - Demonstrated ability to research and synthesize data from multiple sources. - Strong knowledge of Microsoft Office Suite, especially Excel. - Detailed-oriented. Accuracy is paramount. - Excellent organizational and problem-solving skills - Excellent interpersonal, oral, and written communication skills. - Strong presentation skills.  The nice to haves: - Experience with working with contracts. - Prior experience Salesforce.    Additional Information: JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action. #JMP
Requisition ID
20060119
Primary Location - Country
United States
*Candidates in central & eastern timezones preferred   JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.   What you’ll do: As a Sr Associate Software Developer, you will work on the full stack of the JMP Marketplace, JMP’s new platform for connecting the JMP community to Add In, Extensions, & Data Connectors for JMP. You’ll work with a small group of experienced developers in a casual atmosphere, while enjoying the benefits of working within one of America’s most admired companies.   We are using modern technologies to create JMP Marketplace, so you will use your skills with Node.js, JavaScript, PostgreSQL (or similar) database and other open-source software to help us make JMP Marketplace even more valuable to our customers.   You will be involved in all phases of design, development, and maintenance of JMP Marketplace, and you will also have the opportunity to evangelize this product to customers.    What we’re looking for: - Bachelor’s degree or greater in Computer Science or related quantitative field - General knowledge of software engineering tools, methodologies, and principles - 1+ years’ experience with JavaScript (ES2016 or later) - 1+ years’ experience with an object-oriented language like Java, C++ or C# - 1+ years of API development - Experience with DevOps & CI/CD (Jenkins, TravisCI, Bamboo or equivalent) - Experience with PostgreSQL or similar relational database - Knowledge and hands-on experience with SQL - An understanding of the nature of asynchronous programming - Strong interpersonal, documentation and problem-solving skills - Ability to think analytically and effectively communicate issues and solution The nice to haves: - Experience with modern C++, for instance C++ 14 - Experience developing Node.js applications - Experience with public cloud (AWS, Azure, Google, or equivalent) - Experience with containerization (Docker) & container deployment (ex K8s) - Experience with Infrastructure as Code principles & Terraform - Experience using Jest or other unit testing framework - Experience with multiple operating systems, particularly Windows and MacOS - Familiarity with mobile browsers, particularly Chrome, Safari and Edge - Contributor to open source projects - Familiarity with Agile development methodologies and tools, like Jira - Some knowledge of statistics   Additional Information: JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action. #JMP
Requisition ID
20059689
Primary Location - Country
United States
JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.   You can learn more about the JMP family of products (and even download a free trial copy of JMP software) here: https://www.jmp.com.      What you’ll do: JMP is seeking an experienced Account Executive for a sales territory in Southern California. The ideal candidate for this role will be a highly motivated sales professional with a high EQ and intellectual curiosity. Our customers are scientists and engineers, so you must be comfortable in technical conversations. For the right style of candidate, this is genuinely a fantastic sales role, as part of a dedicated 3-person team in a well-resourced sales and marketing organization. JMP produces interactive software for desktop statistical discovery by scientists and engineers. Our incredible customers use JMP every day for world-changing discovery.   You will: - Spread the use and impact of JMP products within existing and target accounts - Utilize strategic selling techniques with a Systems Engineer and an Inside Sales Representative to develop sales goals and plans for territory, prospects and targeted accounts - Prepare custom presentations based on your opportunity analyses - Develop and execute customer retention and post-sale strategies to ensure account satisfaction and growth - Customize, present, and evaluate broader sales seminars and outreach - Work effectively as part of a team for complex sales involving multiple skill sets - Collaborate with peers and assist with training of staff - Contribute to the fantastic (and famous) culture and work atmosphere of JMP What we’re looking for - 5-10 years of successful experience in software sales, including experience demonstrating technical solutions - Experience in account development and relationship development inside complex organizations - Experience developing and growing a new sales territory with a proven track record of success - Excellent written, verbal, and interpersonal communications skills and excellent organizational skills - Ability to work independently as well as part of a team comprised of a Systems Engineer and Inside Sales Representative - Ability to present on-site at customers' locations several times per week Other knowledge, skills, and abilities - Knowledge of JMP products and services - Know industry or market segments or have in-depth expertise in at least one industry or business area - Be an effective project leader and time manager, meeting your timeline and goals - Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline - Knowledge of statistics and/or engineering - Be curious and a problem-solver - Relate technical concepts to our applications and our user’s needs - Work location: Southern California   Additional Information: JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   The base salary range for this position is $121,149 USD - $148,071 USD per year and is a good faith estimate only.  The range does not include any applicable geographic differential associated with the location at which the position may be filled.  Actual pay will vary depending on factors including but not limited to job-related knowledge, skills, and experience.  Pay is just one component of SAS’s total compensation package for employees. Employees may also be eligible for commission or discretionary bonus (based on company and individual performance) as determined by the role. In addition, SAS provides a competitive benefits package to meet different employee needs and lifestyles; including health insurance coverage, life and disability insurance, retirement benefits, company paid holidays and paid time off (PTO) for vacation and/or personal business.  For more information regarding SAS benefits, click here to view the total rewards package.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action. #JMP
Requisition ID
20059217
Primary Location - Country
United States
*This position is focused on serving the Pacific Timezone; western US applicants preferred*   JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they’ve not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.   You can learn more about the JMP family of products (and even download a free trial copy of JMP software) here: https://www.jmp.com.      What you’ll do: We are looking for a Sr. Associate Technical Support Analyst to engage in daily global business-to-business communication with prospective and current customers. Serving as a “front door” to JMP across inbound channels, these professionals enhance the customer experience by using technical skills and knowledge of products and services to answer questions, resolve issues, provide information and guidance, and connect customers to domain experts across JMP, as needed.   You will: - Engage with customers and prospects via multiple channels, including phone, email, live chat, and web contact forms. - Continually develop and retain a broad range of knowledge of all JMP products, services, and internal infrastructure from both a technical and informational standpoint in order to triage and resolve inquiries across all areas of the company. - Collaborate with Sales, Store, Education, Technical Support, and other customer-facing organizations to ensure that a consistent message is communicated to our customers and/or business partners. - Interact with customers and prospects with enthusiasm and energy, maintaining coverage and availability throughout business hours. - Access information stored in multiple systems and applications, document customer interactions in the company’s case management system. - Provide feedback and recommendations on how to build, strengthen, and improve customer experience. What we’re looking for: - You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do. - Bachelor’s degree, preferably in Business, Marketing, MIS, or other relevant experience in a similar role - Experience in Technical Support, Customer Service, Sales, Loyalty, Engagement or similar role essential - Excellent written and verbal communication skills - Ability to multi-task among multiple systems and applications - Ability to work independently and as part of a team Additional Responsibilities: - May provide training and coaching for new employees or team members - May participate in departmental task forces and competency centers - Contribute to established Knowledge Base for sharing knowledge  Other knowledge, skills, and abilities: - Problem solver with the ability to quickly understand customer requests and suggest appropriate resources or actions - Knowledge of JMP products and services, preferred - Experience with Salesforce,preferred Additional Information: JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   The base salary range for this position is $58,950 USD - $72,050 USD per year and is a good faith estimate only.  The range does not include any applicable geographic differential associated with the location at which the position may be filled.  Actual pay will vary depending on factors including but not limited to job-related knowledge, skills, and experience.  Pay is just one component of SAS’s total compensation package for employees. Employees may also be eligible for commission or discretionary bonus (based on company and individual performance) as determined by the role. In addition, SAS provides a competitive benefits package to meet different employee needs and lifestyles; including health insurance coverage, life and disability insurance, retirement benefits, company paid holidays and paid time off (PTO) for vacation and/or personal business.  For more information regarding SAS benefits, click here to view the total rewards package.    Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.   To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.   All valid JMP job openings are located on the Careers page at www.jmp.com. JMP only sends emails from verified “jmp.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action. #JMP
Requisition ID
20059126
Primary Location - Country
United States